Refund and Returns Policy

Last Updated: January 7, 2026

Our Commitment

At LatestDrip, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with our straightforward refund policy.

Return Eligibility

You may return items within 30 days of delivery if they meet the following conditions:

Unworn and in original condition
Original packaging and tags intact
Proof of purchase (order confirmation or receipt)
No signs of wear, dirt, or damage

Non-Returnable Items

The following items cannot be returned:

Worn or used shoes
Items without original packaging or tags
Discounted or clearance items marked as “Final Sale”
Custom or personalized orders

Refund Process

Step 1: Initiate Return

Contact us at latestdrip.co.uk within 30 days
Provide your order number and reason for return

Step 2: Ship Items Back

Pack items securely in original packaging
Ship to the address provided in our return confirmation email
We recommend using a trackable shipping method

Step 3: Receive Refund

Refunds are processed within 5-7 business days after we receive your return
Original payment method will be credited
Shipping costs are non-refundable
Exchanges
We currently do not offer direct exchanges. If you need a different size or style:
Return the original item for a refund
Place a new order for your preferred product

Exchanges

We currently do not offer direct exchanges. If you need a different size or style:

Return the original item for a refund
Place a new order for your preferred product

Damaged or Defective Items

If you receive damaged or defective shoes:

Contact us within 48 hours of delivery
Provide photos of the defect or damage
We’ll arrange a free return and full refund or replacement

Return Shipping Costs

Customer Responsibility: You cover return shipping costs for standard returns
Our Responsibility: We cover return shipping for damaged, defective, or incorrect items